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How propsedge Handles Your Personal Information

This privacy policy tells you exactly what data propsedge collects when you open an account, make a deposit via PayPal or Venmo, or access your wallet on mobile. We keep it plain so you know where your information goes and how to control it.

Account data protectedPayPal & Venmo contextYour right to accessClear retention termsDirect contact path
propsedge How propsedge Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We handle your account data with a layered approach: encryption in transit, access controls that limit which internal teams can view payment records, and session tokens that expire automatically when you log out on mobile. Knowing how long we keep data matters as much as knowing what we collect.

Encryption in Transit

All data moving between your device and our servers — including PayPal confirmation callbacks and Play+ balance checks — travels over SSL-encrypted connections. No plain-text transmission of account credentials.

Cookie Controls

We use session cookies to maintain your login across browser tabs and analytics cookies to improve load performance. Non-essential cookies can be turned off in your account privacy settings without affecting core account functions.

Data Retention Windows

Active account records are kept for the duration of your account plus any period required by applicable state law. Closed accounts have transaction records retained for the legally required window, then deleted on a scheduled basis.

Who Can See Your Data

Internal access is role-restricted — your Venmo payout records, for instance, are visible only to finance and dispute-resolution staff. Third-party identity verification partners receive only the fields they need to confirm your identity.

REACH OUR TEAM

How to Contact Us About Your Privacy

Questions about your data, requests to access or delete your account information, or concerns about how a PayPal or Venmo transaction was logged can all be directed to our privacy support team. We respond to verified account-holder requests and can walk you through the steps to download or remove your data.

Team online

Privacy Email

Send a written request to our privacy address from the email linked to your account. We aim to acknowledge all requests within two business days.

Live Chat

Use the live chat icon inside your account dashboard to reach a support agent directly. Identify yourself as having a privacy or data question and we'll route you correctly.

Account Settings

Your account settings panel includes a data and privacy section where you can review stored information, update your contact details, or submit a deletion request without contacting us first.

What You've Asked About Our Privacy Policy

These are the questions we hear most from account holders about their data, their rights, and how specific payment rails like PayPal and Venmo factor into what we store. If yours isn't here, live chat or our privacy email can handle it directly.

We store your registration details, state-level location signals used for eligibility checks, session and device logs, and your account transaction ledger. We do not store full PayPal or Venmo credentials — those stay within their own platforms.

Yes. Submit a data access request through your account settings or email our privacy team from your registered address. We'll prepare a summary of stored data tied to your account and send it within the timeframe required by applicable law.

Start a deletion request in your account settings or contact us through live chat. Once your account is closed and any legally required retention window has passed, your personal records are removed from our active systems on schedule.

Only with partners who need it to function — payment processors for PayPal and Play+ transactions, and identity-verification providers for account opening. We do not sell your data or share it with advertisers.

Session cookies keep you logged in across tabs. Analytics cookies track aggregate page performance. You can switch off non-essential cookies in your account privacy settings; this will not affect your ability to deposit, withdraw, or place wagers.

State eligibility signals are collected at the state level only — we confirm your state of residence, not your precise address. Access to the platform depends on local law, and data collection in those cases follows the same privacy policy terms.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.