Reference

Our Terms, Your Rights, and How We Operate

propsedge operates under state-by-state eligibility rules across the United States — availability depends on your state's current laws and whether your state is among the eligible regions.

State-dependent accessAccount data rightsPrivacy policyTerms of useContact for legal requests
Explore the Lobby Read FAQ
propsedge Our Terms, Your Rights, and How We Operate
ACCOUNT SECURITY PRACTICES

How We Handle Your Data and Protect Your Account

Our account security and data practices are built around the real steps we take every day — identity checks, cookie controls, data retention limits, and clear contact paths for correction requests. Here is what those look like in practice for you as an account holder.

Identity Verification

We verify your identity when you open an account and again on certain withdrawal requests. Documents are reviewed through our secure portal and are not shared beyond required payment processors.

Cookie Controls

Our cookies notice is accessible from every page footer. You can adjust non-essential cookie preferences from that page at any time without affecting your account login or session.

Data Retention and Deletion

Account data is kept for the period state regulations require. Once that period ends, or if you submit a verified deletion request, we remove your personal data from active systems.

How to Request Changes

To correct, export, or delete your account data, send a request through email support or the in-account Help Center. We confirm receipt and complete the request within the timeframe state law sets.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If you have a question about your rights under our terms, a data access request, or a dispute related to your account, we have three ways to connect with us. Pick the channel that fits how quickly you need a response — live chat handles most account-level questions on the spot, while formal legal or data requests should go through email so we can document and route them properly.

Team online

Live Chat

Open live chat from your account dashboard to ask about terms, account status, or policy interpretation. This is the quickest path for general legal questions.

Email Support

Send formal data requests, deletion requests, or dispute notices to our support email. We document and route these to the right team within our standard response window.

In-Account Help Center

Access our Help Center directly from the mobile or desktop account menu. Policy documents, terms of use, and the privacy policy are all linked there in full.

Common Questions About Our Terms and Policies

These are the questions we get most often around account rights, data, and how our legal terms apply to everyday account activity.

Access depends on the laws of your state at the time you use the platform. We restrict access in states where current law does not permit this type of online activity. Check our eligibility page or live chat for your state's status.

Submit a data access request through email support or the in-account Help Center. Include your registered email address. We confirm receipt and fulfill the request within the window your state's law requires.

Yes. Send a verified deletion request through our email support channel. We remove personal data from active systems once the state-mandated retention period has passed or where law permits earlier deletion.

Payment method details are processed by our authorized payment processors — PayPal, Venmo, and Play+ — under their own privacy terms. We do not store full payment credentials on our systems beyond what verification requires.

Disputes related to account activity are subject to binding arbitration as described in the full terms of use. You can access that document from the Help Center, or we can send you a copy through email on request.

Both documents are linked in the footer of every page on propsedge and inside the in-account Help Center. If you need a plain-language summary, live chat or email support can walk you through the key points.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoPrivacy PolicyInfoMLS Soccer Point Spread GuideInfopropsedge Betting Glossary

Related pages

propsedge United States propsedge Betting Glossary MLS Soccer Point Spread Guide propsedge Casino Malibu Sunset Reels